Meet the Chief HX Officer Replacing HR, With KeyAnna Schmiedl (Workhuman), Ep. #33

In this episodeOpens in a new tab, Rachel Wells chats with KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, about how leaders can preserve trust and human connection as AI reshapes work. KeyAnna explains why transparency, compassionate listening, and humility are non-negotiable leadership behaviors right now, and why HR (or People/Experience teams) must be given the appropriate resources to experiment and guide organizations through technological change.